GoldStar Telecom are a Small Office Phone Systems Provider servicing Cork and Ireland
Are you a small business? You need a communications system that is fit for purpose, or you may risk being left behind as your competitors move on. VOIP and IP telephony systems are offering the most reliable and flexible options right now, and connecting your business will ensure that you are available to your customers at their convenience and able to respond to their requirements straight away.
It can be challenging for small businesses to commit to the latest solutions, but internet based communications systems are a more affordable alternative to traditional phone lines, so upgrading to a VOIP or IP telephony system will save you money, too.
At GoldStar Telecom, we will take the time to fully understand your requirements and to make recommendations that are ideally suited to the type and scale of your business, and we will install and set up this system for you. The beauty of an IP Telephony system is its simplicity, so there will be no need for complex training and adjustments can be made from anywhere in the world.
Get The Office Phone System You Need
When you are running a business, you need to be able to respond to your customers and keep in touch with your colleagues and staff team. We will carry out an audit of your current system to find out what is working well for you and what is not, and we will create a system that gives you an improved service while saving you money and time. If you have several team members working remotely, for example, you may find that your ideal system is different from a traditional office-based setup, and the flexibility of a IP Telephone systems is a significant benefit for small businesses.
Internet telephone systems do not involve a wired telephone line, so you will save money on call charges and time on set-up processes, and your call charges will usually be lower than with traditional telephone line providers. This means that your whole system is much more affordable. Our systems are also fully flexible and scaleable, so you will not experience any disruption to your services if you are moving location or increasing staff numbers. If you are running a business that requires higher staffing levels at certain times of year, for instance, your system can easily be adjusted to reflect this, without the need for additional hardware or engineer visits.
The Ericsson-LG Difference
At GoldStar Telecom, we use Ericsson-LG technology, so that we can provide you with top quality solutions, and we are proud to have won best partner of the year for hospitality sector 2018 at the Ericsson-LG awards. We pride ourselves on a partnership that enables us to offer the best and most reliable service to our clients, and we believe that this puts us in a great position to depend upon the technology we use.
The Ericsson-LG iPECS Cloud System is designed to create solutions that make your life easier, streamlining business operations and giving you the speed and efficiency you need when communicating with your customers. It features multiple benefits, including fixed monthly costs, and enables flexible and collaborative working, as well as the following useful features that can be configured to make your system exceptionally effective for you:
- Caller ID
- Speed dialling
- Conference calls
- Do not disturb function
- Call forwarding
- Voicemail, including voicemail to email capability
- Click to call
- Direct Dial inwards
- Transferring calls to mobiles or enabling simultaneous ringing
- SIP Extension Support
- Standard VOIP lines
- VOIP capable
- Pure IP system
- Rack mountable
- Optional call centre software
- Auto attendant facilities
Business and technology have become almost unrecognisable in the last few years , and customers can now expect to be able to contact you at any time, and to have their needs met with immediate haste. Your system will work with all of the main networks in use in Ireland, including Eir, Three, Vodafone, Imagine, Virgin Media and Magnet, so you can communicate with your customers reliably, no matter where they – or you – are.
Small Business Phone Systems With GoldStar Telecom
Our aim is to facilitate your business, whether it is a small business or a large multi-national, so that we can help you to make the most of your potential. More and more businesses are in need of solutions that are flexible enough to cope with remote working and flexible approaches, including working across different time zones and from different locations, and a VOIP system designed for small businesses could be the ideal answer for you.
Streamlining your small business communications system can be a simple and affordable process when you work with our experienced team to find a tailored solution that effectively meets your needs. Contact us on + 353 21 430073 or fill in the contact form below to find out more about our hosted telephony services and discover how we can work together to take your business into the future.