On Premise Phone Systems2023-09-16T01:52:32+01:00

Unlock the power of unified communications with on-premise phone systems

Are you looking for a reliable and flexible phone system that can be hosted on your premises? It may be time to consider upgrading to a more advanced and cost-effective solution. Our on-premise phone systems can revolutionise your business communications and provide you with greater control and flexibility.

GoldStar Telecom offer on-premise phone systems with advanced unified communications (UC) capabilities, to enhance collaboration, streamline operations and improve overall productivity. With voice, video and instant messaging all in one place, your business can run at full speed.

Woman using a cloud phone system on her mobile device
iPECS 1050i

What are on-premise phone systems?

On premise phone systems also known as ‘Private Branch Exchange’ (PBX) phone systems are a communication solution that enable businesses to manage their internal and external phone calls efficiently. Unlike cloud hosted phone systems, they are managed from your site, giving you full control of your system.

Our on-prem solutions harness the power of iPECS UCP, allowing you to manage all your voice, video and instant messaging from one place. We can integrate your system seamlessly between your work tools and customer management platforms with our unified solutions. We also often deliver hybrid systems that allow you to use your analogue line, whilst accessing all the latest features of the cloud.

What can on-premise do for you?

Choosing an on-premise phone system offers a range of benefits for your business. With enhanced control, cost-effectiveness, scalability, and reliability, on-premise solutions provide a solid foundation for your communication infrastructure. You can tailor your system to meet your specific needs, integrate with other business applications, and ensure optimal call quality and security.

1. Enhance control

With an on-premise phone system, you have full control over your telephony infrastructure. You can customise the system to meet your specific requirements, add or remove features as needed, and have direct access to all hardware components.

2. Data privacy and security 

Some businesses require strict control over their data due to regulatory compliance or security concerns. With an on-premise solution, you can keep your sensitive information within your premises, minimising the risks associated with data breaches and unauthorised access.

3. Scalability and flexibility

On Premise Phone Systems offer scalability options, allowing you to expand your system as your business grows. You can easily add more extensions, lines, and features without relying on external service providers. Additionally, you can integrate other business applications, such as customer relationship management (CRM) software, to streamline workflows and improve efficiency.

4. Reliability and redundancy

By having your phone system on-site, you can ensure maximum uptime and reliability. You have greater control over maintenance and can implement backup and redundancy measures to minimise downtime.

5. Cost savings

While the initial investment for an on-premise system may be higher than cloud-based alternatives, it can provide long-term cost savings. With no recurring monthly fees or subscription charges, you have more control over your telecommunications budget. Additionally, if you have a large number of employees making frequent calls, on-premise solutions can offer cost-effective call rates.

Remote worker using a cloud-based hosted IP phone system

Frequently asked questions about on-premise phone systems

An on-premise PBX phone system is a centralised telephony solution that efficiently manages internal and external calls via traditional analogue telephone landlines. A PBX system can be installed to provide features like call routing, voicemail, call queuing, and more. On-premise systems have advanced greatly in recent years, particularly with the arrival of unified communications technology.

An on-premise PBX phone system works by having the necessary hardware and infrastructure physically installed and managed on your business premises. It typically consists of a central control unit (the PBX) that connects to multiple phone lines and extensions within your office or data centre.

The PBX manages all incoming and outgoing calls, routing them to the appropriate extensions or external lines. It also handles call features such as voicemail, call forwarding, conferencing, and more.

On-premise phone systems are physically installed and managed on your business premises, providing you with direct control and customisation options. In contrast, cloud phone systems are hosted in the cloud, with the service provider managing the infrastructure and providing access to the system via an internet connection.

Unified Communication (UC) integrates communication channels and tools into a single platform that is hosted and managed on your business premises. It combines telephone services with instant messaging, video conferencing, presence information, voicemail, and collaboration tools.

With UC, employees can access these communication tools from their desk phones, softphones, mobile devices, or computers, allowing for seamless communication and collaboration across different channels.

With an on-premise phone system, you have the advantage of having full control over maintenance and support. You can rely on your in-house IT team or partner with a trusted telecom provider like GoldStar Telecom for expert assistance, ensuring your system operates smoothly and efficiently.

Yes, on-premise phone systems can be integrated with various business applications to enhance productivity and streamline workflows. By integrating with CRM systems, email platforms, or collaboration tools, you can improve communication efficiency and provide a seamless experience for your employees and customers.

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