Different strokes for different folks

The announcement that Comcast (Blueface) were exiting the Irish market was the 2nd bombshell in as many days last week when it was also confirmed that NEC would be leaving the PBX (On-premise Phone system) market.

Blueface were pretty much the 1st main stream IP Voice Provider in the Irish market and many of us would have used their platform in the beginning going back over 10 years ago. Some will remember the much used echo test to prove connection and test audio quality, Blueface were very much providing a much needed service to the Irish Telecoms  market.

Its was surprising and sad to see the end of such a pioneering company, one which many in the Industry had used at the beginning of Blueface’s journey. Best wishes to the Blueface employees, who will hopefully find replacement jobs quickly. Unfortunately also it leaves many Blueface customers in need of replacing their Blueface voice service, with an alternative Irish owned Telecoms company.

For all those customers now without a home for their IP voice service you have a number of options, which you will need to act on sooner rather than later.

Their offering would have been in 2 different flavors , which we here at GoldStar can help with.

  1. IP Trunk connected to an On-Premise Phone System : We can port your number from Blueface which allows us to provide you with a new IP Trunk to connect to your existing Phone system. We continue to supply and maintain Ericsson-LG Enterprise on-premise phone systems, which offer great long term value and durability. For more information on our phone systems available, please check out https://www.goldstar.ie/small office phone systems
  2. Cloud Handsets : We can also provide you with a replacement Cloud Service whereby you replace your existing monthly bill from Blueface with one from GoldStar. Our Cloud Solution offers a wide range of handsets, whether it be fixed IP Phone, analogue phone or IP Dect for Cordless users. Likewise we have a strong softphone product called IPECS One which is very easy to use and roll out. Check out www.goldstar.ie/ipecs cloud for more information.

We have over the years ported 100’s of customer numbers from Blueface over to ourselves, so the process is very easy , quick and ensures you maintain ownership of your phone numbers.

Please feel free to get in touch with our Sales or Technical team @ 021 4300737/info@goldstartelecom.ie