Which IT support services does my small business need?
Every business relies on IT. Whether you’re a startup selling digital products, or a small retailer with basic tech needs, IT will be a foundation of your business.
There are many factors in determining which IT support services are right for you. We’re going to run-through the options available to small businesses, and the benefits of a strong and reliable IT setup in a digital-lead landscape.
Small business IT: things to consider
Maybe you’re a business with an IT Manager that can handle network issues but doesn’t have the capacity to monitor cybersecurity threats. Or perhaps you don’t have any in-house IT at all.
The IT support you need depends largely on your industry, your activities, the size of your business, and your current resources and IT infrastructure.
You’ll want to consider the needs of your company; do you have a lot of remote workers? Do you handle large amounts of personal data? Maybe you’re a call centre with lots of hardware. No matter your needs, there are some key advantages to outsourcing your IT to a third party which we are going to take a deeper look at here.
The benefits of IT support
When all the essential IT bases are covered your business will run smoothly, safely, and efficiently. At GoldStar, we are experienced in supporting businesses across Ireland with their IT, and because of this our customers are benefitting from some real advantages.
1. Avoid downtime
If your IT goes down, you lose valuable business time. Downtime can heavily dent your output, customer service and ultimately, your finances. If you don’t have the proper infrastructure in place, the impact can be significant.
In small businesses employees often wear many hats and step into different roles. But although well-intentioned, your team might not have the capacity, or the knowledge, to handle more complicated troubleshooting, where as our team can get you back up and running as quickly as possible with our IT support services.
2. Hassle free hardware saves you time
Many businesses are turning to cloud-based servers, and for good reason. Opting for a cloud-based server not only helps with remote troubleshooting, but also removes the need for an on-premises server that shackles you to hardware. You can even opt for a physical server with a cloud backup – there’s options to fit any need. Find out more about the benefits of cloud here.
Outsourcing your IT to a provider like GoldStar equals less hassle for you. In the event of a data security breach, task troubleshooting, or if you just require general IT support, the GoldStar team can take care of everything, leaving you to focus on running your business.
3. Keep your business secure and get peace of mind
IT support is multi-layered. It’s not just about efficiency, it’s also about security. From cyberattacks to data loss, there are multiple threats that could jeopardise your business, and your relationship with your customers.
An out-sourced IT support team can help you get ahead of these threats or resolve them rapidly if they do occur. With the right cybersecurity measures in place, you can minimise damage and stay ahead of hacks.
As a business owner, you’re obligated to have measures in place to protect your client and employee data. Here at GoldStar, our IT support gives you peace of mind, fixed costs, and proactive problem-solving all-in-one. Find out more about cyber security as a service.
4. You could save money
By choosing an MSP, you can avoid some of the costs associated with setting up, running, and maintaining your own infrastructure. And because managed IT support is an efficient and reliable solution, it ultimately allows your company to be more productive and operate more efficiently, saving you time, as well as money.
So, we’ve talked a lot about the benefits of managed IT support, but what services are actually available?
Essential IT support services for small businesses
Our aim is to help your business run as smoothly as possible. That’s why we provide a wide range of tech services to cater to a broad range of requirements.
1. Server installation and maintenance
On-premises or off-site server setup, with optional cloud backup.
2. Online backup and data storage
Manage your data compliantly and securely, with disaster-proof backups.
3. Virus protection and network security
Protect your network against data loss and cyber threats.
4. Cloud-based email
A scalable, internet-based email delivery and storage management service.
5. PC and laptop repair
GoldStar can handle the maintenance and repair of your hardware and machines.
Want to cherry pick the services your business needs, and leave the ones it already has? We’ll talk more about that next.
Can I customise the services that I want?
With us, you can. We understand that small businesses need flexibility. That’s why we offer end-to-end maintenance contracts to suit your IT requirements and your budget.
IT support isn’t a one-size-fits-all approach. You can have as many or as little services as you need, and it can all be integrated into your existing IT infrastructure. We’re here to help make your life easier, take tasks off your plate, and give you peace of mind.
No matter the size of your business, there’s a tailored package that’s right for you.
Tech issues, cyber threats, or data loss scenarios could be just around the corner, and prevention is always better than cure.
Strong IT infrastructure is the cornerstone of any business, and an MSP provides security, simplicity, efficiency, and peace of mind, all of which pay you back over time.
GoldStar make setting up IT support services seamless and stress-free – we want to get you operational and enjoying the benefits as soon as possible.
Contact us now to get a tailored IT support package for your small business.
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